FREQUENTLY ASKED QUESTIONS
There is 100% guarantee that you will receive the exact product as shown in the picture when shopping online.
Log into Your Account:
- Visit the e-commerce website where you made the purchase.
- Log in to your account using the same credentials you used when placing the order.
Access Order History or Account Settings:
- Once you're logged in, look for an "Order History," "Order Status," or "My Account" section. The exact wording may vary depending on the website.
Locate Your Order:
- In the Order History or similar section, you should see a list of your recent orders. Find and select the order for which you want to view the receipt.
View or Download Receipt:
- After selecting the specific order, you should be able to view detailed information about your purchase, including the sales receipt. The receipt may be available as a downloadable PDF or as a webpage you can print.
Save or Print Receipt:
- You can either save the receipt as a digital file on your device or print a hard copy for your records.
- Review the return policy.
- Prepare the item in its original condition.
- Initiate the return online or contact customer service.
- Choose a return method (shipping or in-store).
- Pack and label the item if shipping.
- Monitor the return and wait for processing.
- Receive a refund or exchange.